Your Questions Answered: Scale Model Car FAQs
Do you offer delivery within Qatar?
Yes! We provide fast and secure delivery across Doha and all regions in Qatar. Orders typically arrive within 1–3 business days.
Can I pre-order upcoming models?
Absolutely. Our pre-order system lets you reserve limited editions and upcoming releases. You’ll receive updates and shipping confirmations via email or WhatsApp.
What payment methods do you accept?
We accept:
- Visa/Mastercard
- Apple Pay (Qatar-based)
- Bank transfer
- Cash on delivery (Qatar only)
Are your models authentic and branded?
Yes. We only stock 100% authentic scale models from trusted manufacturers like AUTOart, CHE ZHI, Hot Wheels, Matchbox, and Para64.
Do you offer returns or exchanges?
Yes, we accept returns within 7 days of delivery for damaged or incorrect items. Contact us via WhatsApp or email with photos for quick processing.
Can I visit your store in person?
Yes, but by appointment only. We’re an online-first business based in Qatar, but we welcome serious collectors for showroom visits.
Do you ship outside of Qatar?
Currently, we serve collectors across Qatar. GCC-wide shipping is being planned—stay tuned!
Do you offer gift packaging?
Yes, just select the gift wrap option at checkout. Custom message cards also available.
💬 Have Questions? Let’s Chat!
Whether you’re hunting a rare Lamborghini Aventador or just curious about how to start collecting, our Qatar-based support team is just a call or message away.
📲 Call us | 💬 WhatsApp | 📧 Email Us
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